Exchange&Return Policy,Need Help?

Exchange&Return Policy

1. All returns must be postmarked within 14 days of receipt of the date of confirmed delivery by Carrier.

If items are damaged, please contact us within 24 hours of receipt.

2. Refunds are available within 30 days of the original date of your receipt of the items. All refunds will have a 20% processing fee assessed, the outgoing shipping costs that we paid already and the freight of sending back will also be deducted from the refund total.

3. Non-returnable Items

Used or damaged items, Items missing the original Universal Product Code (UPC), used items, Labor and/or Installation Services, product itself that has been opened, customized orders.   

4. Please contact us before sending back.

Contact our returns department through Messageing if you have any questions about returning merchandise.

5. Please contact us before you put a dispute or ask a partial refund/compensation.
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